Returns & Exchanges

At Vibriance, we stand behind the quality of our skincare with a 365-day 'bottom of the bottle' money-back guarantee. If you are not completely satisfied with your results, we make the return process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email or our contact form with your order number to begin the return process.

• 2.
  Receive Authorization

  Our team will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address for your return.

• 3.
  Package Your Item

  Securely pack the product—even if it is empty—and include your RMA number inside the package to ensure faster processing.

• 4.
  Get Your Refund

  Once your return is received at our warehouse, we will issue a full refund to your original payment method within 5-7 business days.